I started my first business in 1994. I was young, inexperienced and had no idea just how dramatic the roller-coaster of business would be. What I lacked in experience, I made up for with hard work, enthusiasm, grit, and determination. My partners certainly had their hands full because I was also stubborn, perhaps a little hardheaded.
The business expanded rapidly, and we generated $4.6 million (in 2026 dollars) in our first 8 months.
We hired lots of salespeople and created a sales manual for them to have tools, tips, and guidelines at their fingertips. In this article, you will find an excerpt directly out of our original manual. It is as relevant today as it was back in 1994!
Founder of Goldzone Group and the primary author of Renaissance for Leaders. Harrison’s work focuses on the study of leadership and the conditions that shape human performance and decision-making.



