With the frequency of communication via text message and email increasing, it is common to develop misunderstandings and end up with one or both parties upset. The result is a loss of affinity, less collaboration, and a feeling of disconnection.
There are four primary ways people respond to this type of upset:
Leadership Advocate and Co-Founder of the Goldzone Group. I help leaders to master the new rules of leadership for the new economy. Over the past 30 years, I have visited more than 500 cities in 54 countries to explore, learn from, and help many of the world’s leading companies, leaders, and luminaries in science, technology, health, finance, and entrepreneurship.